We have exciting opportunities to join the team at Thruxton Race Circuit, working at the Kart Centre. A number of vacancies are available.

Circuit Operatives

Circuit Operatives are part of a team whose task is to provide safe, competitive kart racing for the enjoyment of our customers. As the company aims to achieve high levels of customer satisfaction, all staff must be willing to work to high standards at all times. Duties include marshaling, startline, pitlane, workshop and front of house. Team members are expected to have a flexible approach to working hours which could be weekdays, weekday evenings and weekends. Contracts include holiday pay.

RACE DIRECTORS MAIN DUTIES AND RESPONSIBILITIES:

• Meet, greet and sign-in customers
• Deliver the race safety briefing
• Responsible for the implementation of the Karting Schedule of Arrive and Drive, races and corporate/group parties
• Oversee, manage and operate the race control timing and display system to provide safe, competitive kart racing for the enjoyment of our customers
• Act as a duty manager of the venue whilst providing strong, effective and highly visible leadership to karting staff
• Ensure karting personnel run all races/events safely, efficiently and professionally
• Ensure that all cash controls and cash handling procedures are followed and adhered to
• Ensure all circuit and maintenance tasks are completed to maintain the highest standard of facility appearance
• Be fully conversant with the Staff Handbook and the NKA (National Karting Association) guidelines

Receptionist

We are looking for a friendly, informative, and welcoming receptionist to join our team. As a receptionist, you will serve as a positive first impression of the company at all times, while handling the daily responsibilities of a receptionist with efficiency and ease. You will answer inquiries, provide information to customers and visitors, and maintain an organized front desk.

Receptionist Job Duties and Responsibilities

• Greet everyone who comes to the front desk
• Assist in signing on customers, collecting payments and handing out safety equipment
• Answer phone inquiries, and provide basic company information
• Perform clerical duties as required, maintain paperwork, and organize documents, etc
• Monitor front desk and comply with all security procedures for visitors
• Assist in setting up events, meetings, luncheons etc

Skills Required

• The ability to smile and be welcoming
• Exhibit enthusiasm for the facility and for the job
• Basic working knowledge of the use of a cash till machine
• Basic Maths skills
• Be precise, accurate and precisely follow procedures
• Ability to work under pressure
• Believe in a high level of customer service
• Ability to multitask
• Enjoy working with people and as part of a team
• Solve problems
• Be obliging and accommodating with a high tolerance level for conflict.
• Project self-confidence

Key elements of the role include:

• Day to day running of the office and administration
• Making and receiving phone calls
• Answering customer queries over the phone and via email
• Dealing with bookings for private and corporate customers
• Taking payments and deposits for bookings
• Keeping the booking system up to date
• Updating the website
• Communicating with track staff regarding bookings and customer requirements
• Dealing with all customers and visitors in an efficient and enthusiastic manner
• Applicants must be over 18 years old and will require their own transport

Please submit a C.V. and covering letter via email to nick@thruxtonracing.co.uk